Guest

Directory

We’re so pleased to welcome you to the Peak District and we hope you’ll enjoy your stay.

Nearby you’ll find stunning Peak District hikes and world-class fishing, beautiful landscapes and wildlife, historic sites and villages. Whatever you’re looking to explore, our team are on hand to help you make the most of your stay.

This directory contains all the essential information you need to know about the hotel, but please do let us know if you have any questions. Simply ask at reception or dial ‘0’ from your room.

Thank you for choosing to stay with us.

The Highwayman team

Directory

A

Airport

The nearest airport is Manchester, approximately 1 hours’ drive away.

Alarm Calls

May be arranged with reception.

B

Banking facilities

The nearest ATM/cash point is located in Baslow Village, approximately 8 minutes’ drive away. For specific directions, please contact reception.

Breakfast

Breakfast is served every morning from 6.30am until 10am.

C

Care and attention

At The Highwayman Hotel we strive to provide the highest standards of care and attention to all our guests. If there is any area of your stay that does not meet your expectations, please contact a member of the team who will do their best to help.

Cars

There is ample open parking and drivers are asked not to obstruct access. We advise not to leave valuables in vehicles.

Chatsworth

The historic house, garden, farmyard and playground can be reached by a 13 minute drive (5 miles). Entrance tickets for the House and Gardens (when open) can be purchased at the hotel reception.

Childcare

Childcare within the hotel is the responsibility of the parents and guardians so we ask that you do not leave children unattended in your room or anywhere else in the hotel.

D

Departure

Check-out time is 11am on the day of departure. Should you require a late check out, please arrange this with reception in advance (subject to availability, a charge may be incurred). Alternatively, we will be happy to store your luggage for you.

Dining

We serve breakfast, lunch or dinner in our restaurant, with menus to suit all tastes. Outdoor dining is also available, and we can cater for parties of up to 30 guests.  Dining times are –

Breakfast 6.30am – 10am

All day dining – Noon to 9pm

The bar closes at 10pm (9pm Sundays)

E

Emergencies

Emergency services can be summoned by dialling 999. If you do call 999, please notify the manager immediately. Should you require a doctor or dentist treatment, please contact a member of staff who will be able to assist you.

F

Fire safety

Please read and observe the fire safety notice behind the bedroom door. In the event of a continuously sounding alarm, please vacate the premises by the nearest fire exit route. The evacuation assembly point is in the car park. If you experience hearing problems or you have any other disability that might affect your safety in exiting the building in the event of a fire, please let reception know as soon as possible.

On discovering a fire, please raise the alarm by using the nearest break glass point and exit the building calmly via your nearest fire exit route. Do not stop to collect belongings and do not re-enter the building until advised that it is safe to do so by the Fire Officer. Never attempt to tackle a fire yourself. During a fire evacuation the telephone switchboard may not be manned.

H

Hairdryers

Hairdryers are located in your bedroom, usually located in the wardrobe or chest of drawers depending on the individual bedroom layout.

Health & Fitness

We offer all guests access to the health and fitness club at Chatsworth. There is a wide range of treatments, classes and great facilities, including a 15m swimming pool and fully equipped gym. Please ask reception for more details.

I

Ironing Boards & Irons

If there is no iron and board in your room, please ask at reception.

N

Night Service

Reception is open 24 hours a day, 7 days a week.

P

Payment

Accounts may be settled by either card or cash payments.

Places to Visit

The Peak District is famous for its beautiful landscapes and outdoor adventures, historic sites and villages, and fun family activities.  Our team are always happy to make recommendations.

R

Reservations

Reception will be pleased to arrange a return visit.  Alternatively, bookings can be made directly through our website or central reservations: res@highwaymanhotel.co.uk. Please enquire with reception for restaurant availability.

S

Safety

The Highwayman Hotel’s management makes every effort to maintain the safety of everyone on the premises, staff and guests alike, but if you see anything which you perceive as hazardous please advise a member of staff immediately.

Sewing kits

All those little forgotten items, including sewing kits, travel dental kits and shaving kits, can be obtained from reception – please ask.

Smoking & Vaping

Smoking or vaping is not permitted anywhere in The Highwayman Hotel.

Sustainability

We are committed to providing excellence in customer service and superior comfort at all our properties whilst upholding our dedication to help preserve and protect our natural environment and our planet.

T

Things to do

Our location at the edge of the Peak District National Park makes the Highwayman the perfect base for adventurous escapes and laid back getaways.

From crossing the stepping stones at Dovedale, to exploring the house, garden and playground at Chatsworth, you'll find plenty for all the family to enjoy. Don't miss the Christmas market at Chatsworth, a visit to the Old Bakewell Pudding Shop and a walk or ride on the Monsal Trail.

Also within easy reach are Matlock Farm Park, and the cable car at the Heights of Abraham, with its illuminated underground caves.

Our reception team are always happy to offer local information and recommendations.

Transport & Taxis

If you would like assistance with any travel arrangements during your stay, please do not hesitate to enquire at reception. We work closely with a small number of local taxi companies and can provide information on public transport.

The nearest train station is in Chesterfield (5 miles, 20 minute drive).

Local Taxi Contact Information -

Pacman – 07971 400 015

Als Taxi – 07866 661 188

DJG Taxi – 07767 238 3310

V

Valuables

Unfortunately, the hotel cannot be held responsible for the loss of guest’s property unless it has been deposited for safekeeping.

W

Wi-Fi

Free Wi-Fi internet access is available throughout the premises.