The Highwayman Hotel’s management makes every effort to maintain the safety of everyone on the premises, staff and guests alike, but if you see anything which you perceive as hazardous please advise a member of staff immediately.
Reception will be pleased to arrange a return visit. Alternatively, bookings can be made directly through our website or central reservations: res@highwaymanhotel.co.uk. Please enquire with reception for restaurant availability.
Accounts may be settled by either card or cash payments.
Reception is open 24 hours a day, 7 days a week.
If there is no iron and board in your room, please ask at reception.
Hairdryers are located in your bedroom, usually located in the wardrobe or chest of drawers depending on the individual bedroom layout.
Please read and observe the fire safety notice behind the bedroom door. In the event of a continuously sounding alarm, please vacate the premises by the nearest fire exit route. The evacuation assembly point is in the car park. If you experience hearing problems or you have any other disability that might affect your safety in exiting the building in the event of a fire, please let reception know as soon as possible.
On discovering a fire, please raise the alarm by using the nearest break glass point and exit the building calmly via your nearest fire exit route. Do not stop to collect belongings and do not re-enter the building until advised that it is safe to do so by the Fire Officer. Never attempt to tackle a fire yourself. During a fire evacuation the telephone switchboard may not be manned.
Emergency services can be summoned by dialling 999. If you do call 999, please notify the manager immediately. Should you require a doctor or dentist treatment, please contact a member of staff who will be able to assist you.
Check-out time is 11am on the day of departure. Should you require a late check out, please arrange this with reception in advance (subject to availability, a charge may be incurred). Alternatively, we will be happy to store your luggage for you.
There is ample open parking and drivers are asked not to obstruct access. We advise not to leave valuables in vehicles.